General Contact
Support
For product questions, account issues, message problems, or dashboard access support.
Recommended Contact Routing
- Use [email protected] for billing questions, service interruptions, login or dashboard issues, and general help.
- Use [email protected] for privacy rights requests, deletion requests, correction requests, and data handling questions.
- Use [email protected] for legal correspondence, subpoenas, takedown demands, or formal notices.
When You Contact Us
To help us respond efficiently, include the phone number associated with your account, a short description of the issue, relevant dates or screenshots where appropriate, and the specific remedy or request you want addressed.
Do not send payment card numbers, government IDs, or highly sensitive information by email unless we expressly ask for a secure method.
Abuse, Security, and Urgent Concerns
If you believe someone is using Foodtrkr to violate rights, abuse the service, or access information without authorization, contact [email protected] or [email protected] with as much detail as possible.
Foodtrkr is not an emergency service. Do not use the platform or its contact channels to report urgent medical or safety emergencies.